New Horizons Dental
Emergency Dentist in Port Douglas
Fully accredited and locally owned, New Horizons Dental provides reliable, professional care with a clear focus on patient wellbeing.
Introduction
Port Douglas Emergency Dentist
Dental emergencies can happen suddenly—and they don’t always wait for business hours. At New Horizons Dental in Port Douglas, we offer support for urgent dental issues through our after-hours emergency dentist. If you’re experiencing a dental emergency, call the practice on (07) 4099 3232 and follow the prompts to reach our on-call dentist.
Timely action can make a difference, particularly with injuries like knocked-out teeth, swelling, or infections. Immediate care is often the best way to reduce pain and protect long-term dental health.
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Frequently Asked Questions
Which patients are most suited to a Teleconsultation?
Any patient who has recently undergone a dental procedure and requires follow up or has concerns with their recovery after the procedure or is presenting with an acute dental problem:
- outside of normal practising hours,
- who is unable to attend the clinic due to illness, isolation or quarantine,
- Vulnerable patients during pandemics including those who are:
- aged 70 years or older
- identify as being of Aboriginal or Torres Strait Islander descent
- pregnant; or
- the parent of a child aged under 12 months; or
- being treated for a chronic health condition; or
- immune compromised; or
- meet the current national triage protocol criteria for suspected COVID-19 infection.
Can I claim a Teleconsultation with my Private Health Fund?
Since 14th April 2020, item number 919 Teleconsultation has become available, and a number of Private Health Funds have indicated there will be a rebate amount.
Please contact your Private Health Fund to find out more information and quote the item numbers listed above on this page.
What qualifies as a dental emergency?
A dental emergency includes any issue that requires immediate care to stop bleeding, relieve severe pain, or save a tooth. Common examples include knocked-out teeth, cracked or broken teeth, facial swelling, dental abscesses, and injuries causing bleeding that won’t stop. Severe toothaches or infections that interfere with eating, sleeping, or daily activity are also considered emergencies. If you're unsure, it's always best to contact your dentist—prompt care can often prevent more serious complications.
When is facial swelling considered a dental emergency?
Facial swelling, particularly when accompanied by a toothache or fever, is a dental emergency. It can indicate the spread of infection from a tooth or gum area into surrounding tissues. In some cases, this can become serious if left untreated. Prompt dental care is essential to control the infection and prevent complications. If swelling occurs, don’t wait for it to go away—contact a dental professional immediately, even after hours.
Quick Action
Knocked-Out Teeth First Aid
If a tooth is completely knocked out, prompt first aid can significantly improve the chance of saving it. First, find the tooth and hold it by the crown only—never the root. If it’s dirty, rinse gently with water for just a few seconds. Avoid excessive cleaning, which can damage important tissue.
If possible, reposition the tooth in the socket. If that’s not feasible, place it in milk, saline, contact lens solution, or tuck it inside the cheek. Seek dental help immediately—ideally within 1 to 2 hours—for the best chance of successful replantation.
Seek Help Fast
Facial Swelling & Infections
Facial or jaw swelling linked to a toothache or infection is a serious concern that should never be ignored. Swelling often signals the spread of infection, which can affect nearby tissues and even general health. If you notice facial swelling, persistent pain, or signs of infection, contact a dentist immediately.
Prompt treatment can help prevent complications and relieve discomfort. At New Horizons Dental, we respond quickly to emergency cases and will guide you on what steps to take, even outside regular hours.
